At Melbourne Bulldog Clinic (MBC) we continue to actively monitor the Coronavirus (COVID-19) situation, and will be providing information here and on our Facebook page as soon as new information is available.
Our clinic is currently operational however we have moved our staff into teams and have therefor had to reduce our hours of operation. Mon-Fri 8am-7pm | Sat & Sun 8am-4pm.
We ask that you be understanding of the extra pressures our staff are under due to this difficult time and kindly be aware of the following requirements:
- If you are showing any signs of ill health (even just a throat tickle), have potentially been exposed to someone who has been overseas or potentially exposed to COVID-19, that you please call to reschedule your appointment. In order to continue to be able to assist your pets, we need to ensure the health and safety of our staff.
- If you are in quarantine and your pet needs to be seen for a medical concern, phone consultations may be arranged. Please phone our nursing team for further advice.
- There is no evidence that companion animals can spread the disease to humans or other animals. Click here for more information regarding COVID-19 and your pet/s.
- Should you require medication or food for your pet, kindly call ahead so we can prepare this for you and call us from the car park and ensure you remain compliant with social distancing.
- We are no longer accepting payment via cash. Regretfully, if you only have this method of payment we will not be able to see you.
- Subject to further government recommendations or any staff being quarantined due to suspicion of infection, further significant restrictions to our service may end up applying.
As a veterinary clinic, we already have procedures in place to ensure that our environment is as sterile as possible at all times, but you may notice some additional precautionary measures in place. At this stage there is no evidence of pet to human transmission.
We ask that you kindly refrain from calling us for inquiries regarding our COVID-19 position and for further updates regarding this constantly evolving situation, that you refer here or to our Facebook page. Phone inquiries of this nature are tying up our staff and phone lines and we will not be able to cope with the influx of calls due to our reduced roster. We are working hard to ensure we can continue to provide complete veterinary care and appreciate your support in helping us achieve this.
We wish you the best during this difficult time and thank you for your understanding.